---
title: "Connectivity is Changing When and Where Customer Experience Happens"
url: "https://cradlepoint.ericsson.com/about/events/connectivity-is-changing-when-and-where-customer-experience-happens/"
content_type: "event"
event_type: "Featured Events"
category: "Virtual"
start_date: "2021-07-07"
location: "ON-DEMAND"
tags:
  - "featured events"
  - "virtual"
breadcrumb: "[Home](https://cradlepoint.ericsson.com/) › About › [Events](https://cradlepoint.ericsson.com/about/events/) › Connectivity is Changing When and Where Customer Experience Happens"
gated: false
---

# Connectivity is Changing When and Where Customer Experience Happens

*2021-07-07 · ON-DEMAND · Featured Events*

## Event description

Technology transformation within retail and restaurant has been evolving for many years, but this last year accelerate change and demonstrated the importance of innovation and agility in operations and customer experience. No two retailers have the exact same number of locations, length of leases, or customer interactions and experiences – which is why flexible WAN connectivity is so essential.

A wireless WAN gives organizations the flexibility and agility to enable any technology and the freedom to engage customers anywhere and any way. This webinar explores real-world scenarios and how retailers exceeded their customers’ expectations – enabled by an elastic and fleet networks.

## Speakers

- Robin Manke-Cassidy — Director Solution Marketing, Cradlepoint
- Keith Plaskett — Sr. Solutions Engineer, Cradlepoint