---
title: "Ericsson Cradlepoint E400"
url: "https://cradlepoint.ericsson.com/datasheet/ericsson-cradlepoint-e400/"
description: "The Ericsson Cradlepoint E400 rout ing and security appliance is designed to c onnect fixed locations using the latest standards of Stand Alone 5G cellular …"
content_type: "pim_datasheet"
version_date: "2026-08-17"
product: "E400"
product_status: "Active"
products:
  - "E400"
breadcrumb: "[Home](https://cradlepoint.ericsson.com/) › Products › Datasheets › Ericsson Cradlepoint E400"
gated: false
---

# Ericsson Cradlepoint E400

*Data sheet · 2026-08-17*

![Ericsson Cradlepoint E400](https://images.contentstack.io/v3/assets/blt2588e757607604a2/blt79d05301f7f914b3/69e590b7b93865463f3ee560/61965_E400-ds-hero-background.png)

The Ericsson Cradlepoint E400 routing and security appliance is designed to connect fixed locations using the latest standards of Stand Alone 5G cellular, Wi-Fi 7, satellite, and wired links. The all-in-one form factor makes it easy to connect offices, branches, store, clinics and pop-up temporary locations to the internet and critical applications without the need for extra hardware or complicated configurations. The embedded 5G or LTE modem means that connectivity is always available from day one without waiting for a wired connection while the dual-SIM ensures continuous uptime for connectivity.

## Ideal for Wireless WAN

For organizations moving to a wireless WAN, the E400 offers the ability to pair 5G or LTE with a wired link and use a cellular link as a failover connection, hybrid WAN or a primary connection. For an all-wireless WAN, the E400 offers 5G or LTE performance, which can support the throughput needs of a small- or medium-sized office with the ability to add a second cellular connection to increase available bandwidth and reliability. The cellular modem offers advanced 5G technology to operate with 5G Stand Alone networks, which permit Network Slicing, or the ability to lock into a logical overlay performance-optimized for a specific use case with dedicated bandwidth, and quality of service.  The embedded eSIMs provides deployment flexibility, expanded carrier profile options, and allows carrier switching without changing physical SIMs. An Ericsson provided minimal data plan on the eSIM allows for zero touch provisioning and activation of the E400 in the field without additional connectivity requirements.

## SD-WAN, Security Integration, LAN Extension Options, and Private Cellular

The E400 router offers SD-WAN to make cellular, wired and satellite connections optimized so that critical applications are assigned priority and run as expected even in challenging situations. Ericsson SASE zero trust security enhances the organization’s security posture by minimizing the attack surface, limiting the blast radius, and preventing lateral movement. A single policy engine integrates policies for Secure Connect, SD-WAN, and Zero Trust Network Access for a truly unified visibility and management experience, providing simplicity and scalability.

If the LAN and Wi-Fi capacity of the E400 isn’t sufficient for the location needs, expand the available ports and Wi-Fi clients with LAN Switches and Wi-Fi Access Points to add more users, more IoT devices and more applications - without adding complexity. This full stack solution, including the SD-WAN and SASE, is easily managed by Ericsson NetCloud.

Additionally, the E400 router can serve as the user equipment router for private cellular networks that provide reliable local area network connectivity where wireless LAN fails to meet the network needs due to large areas or excessive congestion.

## Notable Features

- Connect to the internet or applications anywhere with all-wireless 5G SA, NSA or LTE connectivity. Lock into a dedicated 5G SA network slice to use designated bandwidth and quality of experience optimized for specific application traffic.
- Terminate a primary wired broadband link with cellular as failover for highly resilient hybrid connectivity.
- Open temporary locations without compromising security or reliability with an all-in-one design and compact form factor.
- Reduce network attack surface, build encrypted tunnels, and incorporate zero trust principles with Secure Connect. Optimize cellular and wired traffic flows for the best quality of experience (QoE) with SD-WAN.
- Define policies through centralized, cloud-based management for easy deployment at scale.
- Add a second cellular modem for dual cellular connectivity and SD-WAN functionality by using a Captive Modem controller for Ericsson Cradlepoint 5G wideband adapters.
- Activate with zero touch provisioning and seamlessly switch between carriers or configure eSIM profiles remotely, ensuring flexible deployment, cost efficiency, and reliable 5G connectivity anywhere.
- Ensure uninterrupted connectivity during power outages with an integrated 8-hour battery backup, keeping the network up and running when it matters most.

- [Product Page](https://cradlepoint.ericsson.com/products/endpoints/e400/)
- [NetCloud Service](https://cradlepoint.ericsson.com/products/netcloud/netcloud-service/)
- [Quick Start Guide](https://docs.cradlepoint.com/r/E400-Quick-Start-Guide)

## Key Software Capabilities

Ericsson NetCloud Service for the E400 provides everything needed to unlock the power of 5G and LTE at the network edge and connect users and devices to critical applications and services. The Ericsson NetCloud Service package for the E400 includes router software for optimizing routing, Wi-Fi, LAN switching, VPN, SD-WAN, and zero trust security capabilities. The cloud capabilities include zero touch provisioning, group policy definition, best performing carrier selection, cellular health, reports, troubleshooting, and analytics dashboards. The service includes a warranty for as long as there is an active subscription on the router, online training, live and online support, and all software and firmware updates.

#### **NetCloud SASE**
 

Ericsson NetCloud SASE was built from the ground up to integrate SD-WAN and zero trust networking using a single policy engine, resulting in more efficient and complex operations. NetCloud SASE was designed to work in a variety of WAN environments, so it secures and optimizes even unpredictable networks. 

#### **NetCloud SASE SD-WAN and Routing Services**
 

SD-WAN optimizes, prioritizes and steers cellular, wired and satellite WAN to improve application quality of experience.  In addition to optimization, SD-WAN offers enhanced WAN resiliency, reduced packet loss and efficiently distributed traffic based on policies.  Intelligent bonding provides flow duplication for mission-critical traffic, balanced traffic flows, and aggregated links provide resiliency.  Forward error correction adds redundant bits to application flows to prevent retries and packet loss in lossy links.

#### **Zero Trust Security Services**
 

Ericsson zero trust security networking, delivered through Secure Connect, protects the network as a VPN replacement through connect-and-go ease. A secure zero trust network can be set up in 6 minutes with Secure Connect to establish dynamic encrypted tunnels and micro-segmented networks that are instantly hidden from internal and external sites. Access policies are easily defined to enable network devices to communicate only with their authorized resources or applications and nothing else. The simple and secure zero trust access, delivered through Zero Trust Network Access (ZTNA), also delivers secure remote access to authorized contractors and third parties for remote monitoring and maintenance.  Hybrid mesh firewall delivers a single firewall platform that is available in multiple form factors, whether cloud-based, or on-premises. These firewall options complement Secure Connect and ZTNA with firewall and intrusion detection and prevention (IDS/IPS) to provide a comprehensive security solution.

#### **Cellular Intelligence**
 

Ericsson NetCloud Cellular Intelligence is a collection of software features that allow administrators with distributed wireless WANs to visualize, optimize, and troubleshoot cellular connections, data plans, and traffic flow. These insights give IT teams the necessary tools to manage the unique demands of cellular with more predictable connectivity, deeper insights, and more accurate cost containment.

#### **Remote Access and Troubleshooting**
 

Connection Manager provides the ability to manage all WAN connection types, both wireless and wired, from a single software-defined policy. Our custom-built modem software ensures users establish wireless WAN connectivity faster while maintaining the highest level of resiliency.

#### **Cloud Insights**
 

Use the dashboard for analytics on client, traffic, and modem data usage to gain insights into network status and make necessary adjustments. Configure device and wireless-carrier alerts to notify when important thresholds or limits are reached to know when to make changes

## Hardware Specifications

The following features are delivered through the hardware.
| INTERFACES |  |
| --- | --- |
| Modem: | Embedded 5G Sub-6 GHz Rel-17 modem supporting LTE Cat 20 4 x SMA cellular antenna connectors 4 x internal cellular antennas |
| Ethernet: | 5 x 2.5 GbE RJ45 (LAN/WAN switchable) |
| Wi-Fi: | Tri-radio, tri-band, concurrent operation (2.4 GHz, 5 GHz, and 6 GHz) 2x2 MU-MIMO 802.11be Wi-Fi 7 with DFS 688 Mbps (2.4 GHz), 2,882 Mbps (5 GHz), and 5,764 Mbps (6 GHz) 2 x internal dual-band 2.4 GHz/5 GHz Wi-Fi antennas 2 x internal 6 GHz Wi-Fi antennas Global Optimized Wi-Fi and International SDR WPA2/WPA3 Personal, WPA2/WPA3 Enterprise, Open 802.11k, 802.11v |
| Expansion: | 1 x USB 2.0 Type A (output: 5 V, 500 mA, 2.5 W) |
| GNSS/GPS: | Passive GNSS 1 x internal GNSS antenna |
| ENVIRONMENTAL |  |
| Temperature: | Without battery: Operating: 0 °C to 45 °C (32 °F to 113 °F) Storage: -20 °C to 70 °C (-4 °F to 158 °F) With battery: Operating: 0 °C to 40 °C (32 °F to 104 °F) Storage: -20 °C to 60 °C (-4 °F to 140 °F) |
| Humidity: | Without battery: Operating: 10% to 90% Storage: 5% to 95% With battery: Operating: 10% to 80% Storage: 5% to 60% |
| POWER |  |
| Required: | External power supply (included) Input: 100-240 VAC 1 A Output: 12 VDC 3 A |
| Consumption: | Idle: 17 W Idle charging battery: 23 W Typical: 19 W Typical charging battery: 25 W Heavy: 26 W Heavy charging battery: 32 W NOTE : All power consumption numbers include power adapter losses. |
| PHYSICAL |  |
| Size: | 309 x 141 x 53 mm (12.2 x 5.6 x 2.1 in) |
| Weight: | Without battery: .94 kg (2 lb 1 oz) With battery: 1.28 kg (2 lbs 13 oz) |
| RELIABILITY |  |
| Calculated MTBF: | E400-5GE-AM 1,488,995 hours (Telcordia SR332 at 25 °C) E400-5GE-GL 1,496,892 hours (Telcordia SR332 at 25 °C) |
| CERTIFICATIONS |  |
| Safety: | UL/cUL CB Scheme EN 62368-1 |
| Substance Compliance: | WEEE 2012/19/EU RoHS 2011/65/EC and its amendments REACH 1907/2006 and its amendments TSCA 40 CFR Part 751 and 40 CFR 721 California Proposition 65 Canadian Toxic Substance Act SOR/2012-285 |
| Security: | Secureboot |
| CLOUD SERVICES |  |
| Service Plans: | NetCloud Service for Enterprise Branch |
| Service Add-Ons: | NetCloud Exchange, NetCloud Advanced |
| Support: | NetCloud Packages include support for the full subscription term. |
| Warranty: | All Ericsson Cradlepoint hardware products are covered by a limited lifetime warranty for as long as they have a subscription license to an active NetCloud Service Plan. |
| Device Management: | NetCloud Manager for the full subscription term. |
| Software Updates: | NetCloud Manager for the full subscription term. |
| WI-FI POWER |  |
| FCC: | 2.4 GHz: 32.69 dBm EIRP 5150–5250 MHz: 34.25 dBm EIRP 5250–5350 MHz: 29.9 dBm EIRP 5470–5725 MHz: 29.9 dBm EIRP 5725–5850 MHz: 34.23 dBm EIRP 5925-6245 MHz: 29.98 dBm EIRP 6245-6525 MHz: 29.71 dBm EIRP 6525-6875 MHz: 29.37 dBm EIRP 6875-7125 MHz: 27.25 dBm EIRP |
| IC: | 2.4 GHz: 32.69 dBm EIRP 5150–5250 MHz: 22.97 dBm EIRP 5250–5350 MHz: 22.97 dBm EIRP 5470–5725 MHz: 29.89 dBm EIRP 5725–5850 MHz: 34.23 dBm EIRP 5925-6425 MHz: 29.98 dBm EIRP 6425-6525 MHz: 29.71 dBm EIRP 6525-6875 MHz: 29.37 dBm EIRP 6875-7125 MHz: 27.25 dBm EIRP |
| CE: | 2.4 GHz: 19.85 dBm EIRP 5180-5240 MHz: 22.95 dBm EIRP 5260-5320 MHz: 22.95 dBm EIRP 5500-5700 MHz: 29.98 dBm EIRP 5725-5850 MHz: 22.97 dBm EIRP 5925-6425 MHz: 22.97 dBm EIRP |
| PERFORMANCE |  |
| Stateful Firewall: | 2.4 Gbps |
| IPS/Application Aware Services/Client Analytics: | 2.4 Gbps |
| Traffic Analytics: | 460 Mbps |
| Point-to-Point IPsec VPN: | 300 Mbps |
| SASE/Secure Connect/SD-WAN: | 270 Mbps |
| Concurrent VPN Tunnels: | 20 |
| Concurrent Sessions (TCP): | 130,000 |
| Typical Client Count: | 50 |
| Layer 2 / Layer 3 VLANs: | Up to 64 |
| LEDs |  |
|  | Refer to the Ericsson Cradlepoint E400 Quick Start Guid e . |
| E400 BATTERY (OPTIONAL) |  |
| Size: | 120.5 x 81 x 24.5 mm (4.7 x 3.2 x 1.0 in) |
| Weight: | 0.35 kg (12.2 oz) |
| Chemistry: | Lithium-ion |
| Discharge Power: | 25 W |
| Capacity: | 56.62 Wh |
| Estimated Runtime: | Up to 8 hours |
| Charge Time: | 12 hours (95% charged) |

Performance testing conducted based on requirements as defined in RFC2544 using fixed-frame 1518-byte packets. Throughput results reflect uni-directional UDP traffic with less than 1% packet loss as tested with wired connections. Results do not reflect performance of the cellular wireless operator networks.

## Physical Measurements & Features

#### SIM Card Info

## Ordering Guide

**Ericsson NetCloud Service Small Branch Essentials** packages and plans contain all the features and capabilities required for small to mid-sized branch applications. Essentials packages include 24x7 support (phone support: 24 hour weekdays with emergency response on weekends, web: 24x7, chat: 24x5) and a limited lifetime warranty.

For additional capabilities, an **Ericsson NetCloud Service Small Branch Advanced plan** can be added to the Ericsson NetCloud Service Enterprise Branch Essentials package at any time.

See additional details of what is included in the Essential and Advanced Ericsson NetCloud software: [cradlepoint.com/netcloud-service](/products/netcloud-service/)

#### Ericsson NetCloud Service Packages for the E400 Router

| REGION | MODEM | PACKAGE PLAN | PART NUMBER |
| --- | --- | --- | --- |
| North America: U.S. & Canada | 5G with Wi-Fi | Enterprise Branch Essentials Enterprise Branch Essentials + Advanced | BL0x-E400-5GE-AM-N BLAx-E400-5GE-AM-N |
| United States: Federal Government | 5G with Wi-Fi | Enterprise Branch Essentials Enterprise Branch Essentials + Advanced | TAA-BL0x-E400-5GE-AM-N TAA-BLAx-E400-5GE-AM-N |
|  | FIPS 140-3 E400 (5G Modem) | FIPS TAA Compliant NC — Essentials + Advanced | TAA-BLAx-E400-5GE-AM-FN |
| Rest of World: Australia, European Union, New Zealand, and United Kingdom | 5G with Wi-Fi | Enterprise Branch Essentials Enterprise Branch Essentials + Advanced | BL0x-E400-5GE-GL-M BLAx-E400-5GE-GL-M |
| All Regions: |  | Renewal Essentials Advanced Upgrade Renewal Advanced Upgrade Renewal Essentials + Advanced | BL0x-NCESS-R BL0x-NCADV BL0x-NCADV-R BLAx-NCEA-R |

x = 1, 3, or 5 years
y = 3 or 5 years

## Accessories

| INCLUDED | PART NUMBER |
| --- | --- |
| Cellular Antenna, Charcoal, 600 MHz - 6 GHz, SMA, 155 mm (Qty 4) | 170923-000 |
| One of the following: Power Supply, 12 VDC, 2x2, 1.5 meters (North America) Power Supply, 12 VDC, 2x2, 1.5 meters (International) | 170924-000 170925-000 |
| Ethernet Cable, Cat5e RJ45-to-RJ45, 1.5 meters | 170926-000 |
| Door Screws (Qty 2) | N/A |
| OPTIONAL | PART NUMBER |
| Battery, 25 W, 56.62 Wh | 170921-000 |

## Support & Warranty

The Ericsson Cradlepoint E400 router is only sold as a component of Ericsson NetCloud Branch packages.

- Ericsson NetCloud packages include support for the full subscription term.
- All Ericsson Cradlepoint hardware products are covered by a limited lifetime warranty for as long as they have a subscription license to an active Ericsson NetCloud Service plan.

##

## Enterprise-Class Modem Specifications

| SPECIFICATION | E400-5GE-AM (Americas) |
| --- | --- |
| Technology: | 5G FR1 NSA/SA and 4G LTE 3GPP Release 17 LTE Advanced Pro Category 20 Dual SIM slots, 4FF form factor Embedded eSIM 5G network slicing 8Rx support |
| Carrier Aggregation: | 5G NR Only Downlink: Up to 3 CA Uplink: Up to 2 CA LTE + 5G NR ENDC Downlink: Up to 3 CA (LTE) + Up to 2 CA (5G NR) Uplink: 1 CA (LTE) + 1 CA (5G NR) LTE Only Downlink: Up to 6 CA Uplink: Up to 2 CA See Understanding Carrier Aggregation . |
| Peak Rates: | Downlink: Up to 4.67 Gbps Uplink: Up to 1.25 Gbps |
| MIMO: | 4x4 MIMO |
| Modulation: | 5G FR1 Downlink: Up to 256 QAM Uplink: Up to 256 QAM |
| 5G NR Bands: | NSA and SA Power Class 1.5: n38 (2600), n41 (2500), n77 (3700), n78 (3500) Power Class 2: n2 (1900), n5 (850), n7 (2600), n25 (1900), n66 (1700/2100), n71 (600) Power Class 3: n12 (700), n13 (746-756), n14 (758-768), n29 (717-728), n30 (2300), n48 (3500), n70 (1700/1900) |
| 4G/LTE Bands: | FDD Power Class 3: B2 (1900), B4 (1700), B5 (850), B7 (2600), B12 (700), B13 (700), B14 (700), B17 (700), B25 (1900), B26 (850), B29 (700), B30 (2300), B66 (1700), B71 (600) TDD Power Class 2: B38 (2600), B41 (2500), B42 (3500), B43 (3700) Power Class 3: B48 (3500) |
| Power: | 5G NR Power Class 1.5: 29 dBm + 1/-3 (typical conducted) Power Class 2: 26 dBm +2/-3 (typical conducted) Power Class 3: 23 dBm ± 2 (typical conducted) LTE Power Class 2: 26 dBm + 2/-3 (typical conducted) Power Class 3: 23 dBm ± 2 (typical conducted) |
| GNSS/GPS: | Passive |
| SMS: | Yes |
| Regulatory: | FCC (U.S.) IC (Canada) |
| Network Operator Standards: | PTCRB (U.S., Canada) |
| GCF Global Operators: | https://www.globalcertificationforum.org/membership/gcf-members.html † |
| PTCRB North America Operators: | https://www.ptcrb.com/about/ |
| Network Operator Certifications † : | AT&T T-Mobile Verizon |
| Public Safety Network Certifications: | N/A |
| Private Cellular Network: | Yes, includes FCC Part 96 (CBRS Band 48) |

| SPECIFICATION | E400-5GE-GL (EMEA, APAC, and parts of LATAM) |
| --- | --- |
| Technology: | 5G FR1 NSA/SA and 4G LTE 3GPP Release 17 LTE Advanced Pro Category 20 Dual SIM slots, 4FF form factor Embedded eSIM 5G network slicing 8Rx support |
| 3G: | WCDMA/UMTS/HSPA+ |
| Carrier Aggregation: | 5G NR Only Downlink: Up to 3 CA Uplink: Up to 2 CA LTE + 5G NR ENDC Downlink: Up to 3 CA (LTE) + Up to 2 CA (5G NR) Uplink: 1 CA (LTE) + 1 CA (5G NR) LTE Only Downlink: Up to 6 CA Uplink: Up to 2 CA See Understanding Carrier Aggregation . |
| Peak Rates: | Downlink: Up to 4.67 Gbps Uplink: Up to 1.25 Gbps |
| MIMO: | 4x4 MIMO |
| Modulation: | 5G FR1 Downlink: Up to 256 QAM Uplink: Up to 256 QAM |
| 5G NR Bands: | NSA and SA Power Class 1.5: n38 (2600), n41 (2500), n77 (3700), n78 (3500) Power Class 2: n1 (2100), n3 (1800), n5 (850), n7 (2600), n28 (700), n38 (2600), n40 (2300), n41 (2500), n77 (3700), n78 (3500) Power Class 3: n8 (900), n20 (800) |
| 4G/LTE Bands: | FDD Power Class 3: B1 (2100), B3 (1800), B5 (850), B7 (2600), B8 (900), B20 (800), B28 (700), B32 (1500) TDD Power Class 2: B38 (2600), B41 (2500), B42 (3500), B43 (3700) Power Class 3: B40 (2300) |
| 3G Bands: | 1, 5, 8 |
| Power: | 5G NR Power Class 1.5: 29 dBm + 2/-3 (typical conducted) Power Class 2: 26 dBm +2/-3 (typical conducted) Power Class 3: 23 dBm ± 2 (typical conducted) LTE Power Class 2: 26 dBm + 2/-3 (typical conducted) Power Class 3: 23 dBm ± 2 (typical conducted) |
| Antennas: | SMA female connectors, external 600 MHz - 6 GHz cellular paddle antennas (Qty 4, included) |
| SMS: | Yes |
| Regulatory: | CE (EU) RCM (AU/NZ) UKCA (UK) |
| Network Operator Standards: | GCF (Worldwide) |
| GCF Global Operators: | https://www.globalcertificationforum.org/membership/gcf-members.html † |
| PTCRB North America Operators: | https://www.ptcrb.com/about/ |
| Network Operator Certifications † : | AT&T T-Mobile Verizon |
| Public Safety Network Certifications: | N/A |
| Private Cellular Network: | Yes, includes FCC Part 96 (CBRS Band 48) |

†Cellular carriers and operators throughout the world may only require telecom industry certifications, like PTCRB or GCF, to operate on their network. Some carriers require additional testing and approval, beyond telecom certifications. A carrier listed in the approvals section means Ericsson Enterprise Wireless Solutions completed additional testing and acquired technical approval for that given carrier. Any carrier not listed may not require additional testing or approval beyond telecom industry certifications to operate on their network.
†Cellular carriers and operators throughout the world may only require telecom industry certifications, like PTCRB or GCF, to operate on their network. Some carriers require additional testing and approval, beyond telecom certifications. A carrier listed in the approvals section means Ericsson Enterprise Wireless Solutions completed additional testing and acquired technical approval for that given carrier. Any carrier not listed may not require additional testing or approval beyond telecom industry certifications to operate on their network.

#### **Find the most up-to-date information at [cradlepoint.com/e400-series](/products/endpoints/e400/)**