Data sheet
Ericsson NetCloud Private
2026-10-01
NetCloud Private is a customer-hosted Wireless WAN management solution for organizations that require strict control over data location, security, and operations. Purpose-built for government agencies, critical-infrastructure operators, and other regulated enterprises that deploy Ericsson Cradlepoint 5G/LTE routers and adapters across vehicle fleets, fixed sites, and IoT networks, it delivers the efficiency of centralized management while keeping network-management and telemetry data within the preferred environment.
Supporting Requirements for Data Residency, Controls, and Compliance
NetCloud Private allows the installation and operation of the centralized management platform in a customer-hosted, controlled environment. By running on-premises or in a customer-selected in-country or national cloud, NetCloud Private keeps management and telemetry data within approved boundaries and facilities to support data residency, privacy, regulatory, and governance requirements.
Organizations retain end-to-end oversight of infrastructure, data handling, access, and operational controls so that customer-defined operational policies can be enforced consistently across distributed fleets and locations.
Centralized Management at Scale
NetCloud Private simplifies operations across thousands of distributed 5G/LTE routers and adapters from a customer-hosted platform for deployments in vehicles, branches, remote sites, or IoT environments. With NetCloud Private, organizations can streamline device onboarding, registration, configuration, monitoring, and troubleshooting while applying consistent security policies and operational controls. Centralized configuration helps deliver reliable, repeatable operations at scale while supporting internal governance and regulatory requirements.
Simplify Lifecycle Management and Optimize Connectivity
Gain actionable visibility through alerts, diagnostics, logs, and cellular health metrics to quickly identify changing conditions, accelerate issue resolution, and optimize connectivity across diverse deployments. NetCloud Private’s centralized management tracks the device lifecycle with controlled, scheduled firmware and security updates, helping keep distributed infrastructure current while aligning updates with organizational security, change-management, and risk-management practices.
Security and Compliance
Access control and accountability – Role-based access control (RBAC), change-controlled workflows, and operational practices support governance, facilitate oversight, and help satisfy compliance requirements.
Optional protected management traffic – Certificate-based authentication and TLS encryption in Ericsson NetCloud help keep device management and telemetry data secure during monitoring, configuration, and troubleshooting.
Agency-hosted management in trusted environments—on premises or in-country—providing control where data resides, who can access it, and how policies are enforced. This supports compliance, privacy, and always-available mission operations without relying on a public cloud.
FUNCTIONS | SPECIFICS |
|---|---|
Account and user management: | Centralized onboarding, registration, configuration, and lifecycle management for Ericsson Cradlepoint 5G/LTE routers and adapters |
Device and Interface Status: | Monitoring, alerts, diagnostics, logs, and cellular health visibility. |
Supported Environments: | Data residency and operational-control support through customer-selected hosting environments. |
Security: | Secure, compliant data connections that meet federal encryption standards with FIPS 140-3 routers when required |
Help and Support: | Detailed in-app help documentation and support information |
User Management: | User and role-based administration maintain alignment to customer governance models. |
Software Update: | Scheduled, agency-approved updates that minimize disruption, support audit and change-control requirements, and keep routers secure and compliant. |
| SYSTEM REQUIREMENTS | |
|---|---|
| Deployment: | VMware ESXi virtual machine (OVA file) |
| Instance: | ESXi 7.0 U3 Hypervisor or later |
| vCPUs: |
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| Memory: |
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| Minimum Disk Space: |
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| Concurrent Endpoints: |
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| NETWORK REQUIREMENTS (CUSTOMER PROVIDED) | |
| Services: |
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| IP Addresses: | Two available static IP addresses in the same subnet: One for the virtual machine (VM) and one for the application. |
| SUPPORTED ENDPOINTS† | |
| Branch: |
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| Branch Continuity: |
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| Mobile: |
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| IoT: |
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| Supported Modems: |
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Ericsson NetCloud Private is a customer hosted, basic device manager for approved isolated network customers. Activation and use of Ericsson NetCloud Private is only sold as a NetCloud Service plan, separate from traditional Ericsson NetCloud Service plans.
For details on the features available to a licensed Ericsson NetCloud Private endpoint by service plan, refer to the summary on the NetCloud Service webpage and the detail in the NetCloud Service Features document.
For more details on Ericsson NetCloud Private, see below.
- Step 1 (required): Select the NetCloud Private Instance(s) term subscription.
- Step 2 (required): Select the NetCloud Private Service Plan license with the associated Ericsson Cradlepoint router or adapter.
| REGION | NetCloud Private PACKAGE | DESCRIPTION | PART NUMBER |
|---|---|---|---|
| Worldwide: | NetCloud Private Instance (term subscription) | Virtual Machine | NP-00x-VM |
U.S. and Canada Australia, European Union, Indonesia, Malaysia, New Zealand, Philippines, Saudi Arabia, Singapore, South Africa, Thailand, United Arab Emirates, United Kingdom | E400 Router | Essentials + Advanced for Branch Enterprise | NP-BLKx-E400-5GE-AM-N NP-BLKx-E400-5GE-GL-M |
U.S., Canada, Egypt, European Union, Israel, and Thailand Japan and Korea Australia, New Zealand, Philippines, and Singapore Hong Kong, Malaysia, United Arab Emirates, United Kingdom South Africa | E3000 | Essentials + Advanced for Branch Enterprise | NP-BFKx-30005GB-GE NP-BFKx-30005GB-GN NP-BFKx-30005GB-GP NP-BFKx-30005GB-GU NP-BFKx-30005GB-GZ |
U.S. and Canada Australia, European Union, Indonesia, Japan, Korea, Malaysia, New Zealand, Philippines, Singapore, South Africa, Thailand, and United Kingdom | R920 Router | Essentials + Advanced for Mobile | NP-MAKx-0920-C7A-NA NP-MAKx-0920-C7B-GA |
| U.S., Australia, Canada, European Union, Indonesia, Japan, Korea, New Zealand, Philippines, Saudi Arabia, Singapore, Thailand, Taiwan, United Arab Emirates, and United Kingdom | R980 Router | Essentials + Advanced for Mobile Performance | NP-MBKx-R980-5GD-A |
| U.S., Australia, Canada, Egypt, European Union, Hong, Kong, Indonesia, Israel, Japan, Kuwait, Malaysia, New Zealand, Philippines, Qatar, Singapore, South Africa, Thailand, Taiwan, Turkey, United Arab Emirates, United Kingdom | R1900 Router | Essentials + Advanced for Mobile Performance | NP-MBKx-19005GB-GA |
| U.S., Bahrain, Canada, European Union, New Zealand, and United Kingdom | R2400 Router | Essentials + Advanced for Mobile Performance | NP-MBKx-R2400-5GF-NA-A |
U.S. and Canada Australia, European Union, Malaysia, New Zealand, Philippines, Singapore, South Africa, Thailand, Taiwan, and United Kingdom | S400 Router | Essentials + Advanced for IoT | NP-TBKy-0400-C6-NA-N NP-TBKy-0400-C6-EA-M |
| U.S., Australia, Bahamas, Barbados, Canada, Cayman Islands, European Union, Hong Kong, Jamaica, Jordan, Korea, Lebanon, Malaysia, New Zealand, Nigeria, Philippines, Singapore, South Africa, Thailand, Taiwan, United Arab Emirates, United Kingdom | S700 Router | Essentials + Advanced for IoT | NP-TBKy-0700C4E-GA |
U.S. and Canada Australia, European Union\, New Zealand, Philippines, Singapore, Thailand, and United Kingdom | W2255 Adapter | Essentials + Advanced for Branch 5G Adapters | NP-BEKx-W2255-5GF-NA-N NP-BEKx-W2255-5GF-GL-M |
| Renewals: | NetCloud Private Instance (term subscription) | Virtual Machine | NP-00x-VM-R |
| R920 Router | Essentials + Advanced Renewal for Mobile | NP-MAKx-NCEA-R | |
| R980, R1900, R2400 Routers | Essentials + Advanced Renewal for Mobile Performance Routers | NP-MBKx-NCEA-R | |
| S400 and S700 Routers | Essentials + Advanced Renewal for IoT | NP-TBKx-NCEA-R | |
| E400 Router | Essentials + Advanced Renewal for Enterprise Branch for E400 Routers | NP-BLKx-NCEA-R | |
| E3000 Router | Essentials + Advanced Renewal for Enterprise Branch | NP-B0Kx-NCEA-R | |
| W2255 Adapter | Essentials + Advanced Renewal for Branch 5G Adapters | NP-BEKx-NCEA-R |
x = 1, 3, or 5 years
y = 3 or 5 years