# Netagen
> Netagen delivers mission-critical network integration and NG9-1-1 solutions for Canadian government, defense and public safety.

Canonical page: https://cradlepoint.ericsson.com/our-partners/profile/netagen
Marketplace: Ericsson
Last updated: 2026-11-03
Logo: https://assets.partnerfleet.app/nmlzrbip853q6bxoqg2ilh7e9qlp

## At a glance
- Solutions: [Branch & site connectivity](https://cradlepoint.ericsson.com/our-partners/t/solutions/Branch-and-site-connectivity), [Managed services & monitoring](https://cradlepoint.ericsson.com/our-partners/t/solutions/managed-services-and-monitoring)
- Partner type: Reseller, Wireless WAN partner
- Where they work: Canada
- Website: [www.netagen.com](http://www.netagen.com)

## Call to actions
- **Need help finding a partner?** — submit the contact form on https://cradlepoint.ericsson.com/our-partners/profile/netagen

## Description
Netagen (formerly Combat Networks) is a Canadian network solutions integrator focused on providing complete solutions and services for mission-critical networks, serving corporate, government and defense infrastructures. The company installs and trains supported vendor solutions, and maintains, monitors through a network operations center (NOC), and troubleshoots networks as required.

Netagen has expanded into Next Generation 911 (NG9-1-1) call handling solutions for public safety agencies, including a contract with the Toronto Fire Service, one of the most active 911 call centers in Canada. The company has also grown its infrastructure and managed services capabilities through acquisitions, including Duologik and GDL Solutions, adding archival and disaster recovery offerings spanning on-premise infrastructure and multi-cloud technology.

## Benefits
- **Focused on mission-critical network integration** — Netagen focuses on complete solutions and services for mission-critical networks serving corporate, government and defense infrastructures.
- **NG9-1-1 solutions for Canadian public safety agencies** — Netagen provides NG9-1-1 call handling solutions to public safety agencies, including a contract with the Toronto Fire Service.
- **Full lifecycle from install to 24/7 NOC monitoring** — Netagen installs and trains supported vendor solutions, then maintains, monitors through a NOC, and troubleshoots networks as required.

## Services
- **Network installation and training** — Installation, training and vendor solution deployment for mission-critical networks.
- **Noc monitoring and maintenance** — 24/7 network operations center monitoring, maintenance and troubleshooting.
- **Ng9-1-1 public safety solutions** — NG9-1-1 call handling solutions for public safety answering points.

## FAQ
### What does Netagen do?
Netagen provides complete solutions and services for mission-critical networks, including installation, training, maintenance, NOC monitoring and troubleshooting.

### Does Netagen support public safety agencies?
Netagen provides NG9-1-1 call handling solutions to public safety agencies, including a contract with the Toronto Fire Service.

### Has Netagen grown through acquisitions?
Netagen acquired Duologik and GDL Solutions, expanding its portfolio to include archival and disaster recovery spanning on-premise infrastructure and multi-cloud technology.

### Who does Netagen serve?
Netagen serves corporate, government and defense infrastructure customers across Canada.