# STEP
> Together we deliver agile, simple innovative solutions.

Canonical page: https://cradlepoint.ericsson.com/our-partners/profile/step-cg
Marketplace: Ericsson
Last updated: 2026-11-03
Logo: https://assets.partnerfleet.app/kankjeo2krivt9zde4us29gfy6vw

## At a glance
- Solutions: [Branch & site connectivity](https://cradlepoint.ericsson.com/our-partners/t/solutions/Branch-and-site-connectivity), [Ericsson neutral host](https://cradlepoint.ericsson.com/our-partners/t/solutions/private-cellular-networks), [In-building wireless](https://cradlepoint.ericsson.com/our-partners/t/solutions/in-building-wireless), [IoT & connected equipment](https://cradlepoint.ericsson.com/our-partners/t/solutions/iot-and-connected-equipment), [Private cellular networks](https://cradlepoint.ericsson.com/our-partners/t/solutions/new-node)
- Partner type: Reseller, Mountaineer level 3 certified, Ericsson Private 5G partner
- Where they work: United States, West US, South US, Midwest US, Northeast US
- Website: [stepcg.com](https://stepcg.com)

## Call to actions
- **Need help finding a partner?** — submit the contact form on https://cradlepoint.ericsson.com/our-partners/profile/step-cg

## Description
STEP CG delivers enterprise-grade private 5G connectivity and comprehensive network monitoring to help organizations manage and secure their IT environments. They emphasize precise, AI-driven network management and offer hands-on training at the STEP 5G Innovation Lab, ensuring that IT teams develop practical skills. Their integration of secure cloud and edge technology supports operational efficiency across multiple industries, delivering measurable improvements in network performance.

## Benefits
- **Enhanced network visibility and management** — Transform complex IT environments into clear, actionable intelligence with AI-driven monitoring. This benefit helps IT teams quickly address issues and maintain smoother operations.
- **Hands-on training and certification** — Utilize the STEP 5G Innovation Lab to gain practical training, demonstrations, and certification in hybrid networking and security. This equips your team with the skills needed to handle modern IT challenges.
- **Streamlined IT operations** — Implement private 5G connectivity and network monitoring solutions that work to keep critical systems running smoothly and ensure reliable communication across various environments.

## Services
- **Private 5G deployment** — STEP CG assists enterprises in planning, installing, and integrating private 5G infrastructure. This service includes detailed deployment support to ensure your network operates efficiently and securely.
- **Network monitoring and management** — Utilize AI-driven monitoring for real-time insights into your network’s performance. This service helps quickly identify and resolve issues, ensuring continuous operational efficiency.
- **Technology training and certification** — Through the STEP 5G Innovation Lab, gain hands-on training and certification in hybrid networking, security, and AI/ML technologies. Enhance your team’s technical skills for modern IT challenges.

## FAQ
### What is private 5G connectivity?
Private 5G connectivity provides enterprises with dedicated wireless network infrastructure that is managed internally, offering enhanced data security and greater control over connectivity.

### How do STEP CG's AI-driven services assist enterprise IT teams?
STEP CG uses AI-driven visibility and automation to transform complex IT environments into actionable intelligence. This supports faster troubleshooting and more effective IT operations.

### Does STEP CG offer training and certification on network technologies?
Yes, through its STEP 5G Innovation Lab, STEP CG provides hands-on training, demonstrations, and certification courses focused on hybrid networking, security, and AI/ML technologies.

### Which industries can benefit from STEP CG's services?
STEP CG serves a variety of industries including education, government, healthcare, hospitality, manufacturing, oil and gas, retail, and transportation.

### How can I learn more about or contact STEP CG?
To learn more about STEP CG's offerings or to discuss specific requirements, potential customers can visit their website or use the provided contact information on the STEP CG website.

## Resources
- [Toyota Material Handling Transforms Production Operations](https://stepcg.com) — Explore how private 5G connectivity improved production operations and efficiency in a demanding manufacturing environment.
- [Duval County Schools Stay Connected with STEP](https://stepcg.com) — Learn how reliable network monitoring and private 5G solutions helped maintain connectivity across educational facilities.
- [Memorial Health Modernizes with Dashboard & Fabric](https://stepcg.com) — Discover how an integrated dashboard and secure network solutions played a role in modernizing healthcare IT operations.