# Xerox IT Solutions
> IT services provider operating under the Xerox brand (formerly ITsavvy)

Canonical page: https://cradlepoint.ericsson.com/our-partners/profile/xerox-it-solutions
Marketplace: Ericsson
Last updated: 2026-11-03
Logo: https://assets.partnerfleet.app/uglh2zq8dj6m50h9rvtglzatdyij

## At a glance
- Solutions: [Branch & site connectivity](https://cradlepoint.ericsson.com/our-partners/t/solutions/Branch-and-site-connectivity)
- Partner type: Reseller, Wireless WAN partner
- Where they work: United States, Midwest US
- Website: [www.itsavvy.com](https://www.itsavvy.com)

## Call to actions
- **Need help finding a partner?** — submit the contact form on https://cradlepoint.ericsson.com/our-partners/profile/xerox-it-solutions

## Description
Xerox IT Solutions, formerly known as ITsavvy, delivers IT services and support to businesses, with customer accounts managed through Xerox's savvyPortal. The company provides dedicated account representatives for service requests as part of Xerox's broader managed IT services offering. For Ericsson, Xerox IT Solutions represents an IT services channel with an existing Xerox enterprise customer base that could be extended with Ericsson connectivity solutions.

## Benefits
- **Backed by Xerox enterprise reach** — Xerox IT Solutions operates as part of Xerox's broader enterprise services business.
- **Dedicated account representation** — Customers work with dedicated account representatives for service requests.
- **Established managed IT services model** — Xerox IT Solutions manages accounts through the established savvyPortal platform.

## Services
- **Managed IT services** — Delivers best-in-class IT solutions so customers can focus on mission-critical business needs.
- **Account management** — Provides dedicated account representatives for ongoing service requests.
- **Customer portal support** — Manages customer accounts through Xerox's savvyPortal platform.

## FAQ
### What is Xerox IT Solutions?
Xerox IT Solutions is the rebranded name for ITsavvy, an IT services provider now operating under the Xerox umbrella.

### Does Xerox IT Solutions have a named Ericsson partnership?
Public materials do not name Ericsson as a partner; the relevance is as an IT services channel with an established enterprise customer base.

### How do customers manage their accounts?
Customers access their accounts through Xerox's savvyPortal at savvyportal.xerox.com.

### What kind of support does Xerox IT Solutions provide?
Customers work with dedicated account representatives for service requests and managed IT support.

### Was Xerox IT Solutions previously a different company?
Yes, it operated as ITsavvy before consolidating under the Xerox IT Solutions brand.