---
title: "Ericsson Cradlepoint X20"
url: "https://cradlepoint.ericsson.com/products/endpoints/x20/"
description: "Connects small to medium sites with a secure network"
content_type: "pim_endpoint"
product_code: "X20"
product_status: "Active"
product_class: "Endpoint"
breadcrumb: "[Home](https://cradlepoint.ericsson.com/) › Products › [Endpoints](https://cradlepoint.ericsson.com/products/endpoints/) › Ericsson Cradlepoint X20"
gated: false
---

# Ericsson Cradlepoint X20

Connects SMB customers using a dedicated secure network and optional battery backup

![X20 product](https://images.contentstack.io/v3/assets/blt2588e757607604a2/blt622220bc105c6f75/69f78a74ad3dda06b7c4da06/url_background.png)

- **All-in-one networking solution for SMB businesses**
- **SASE options including zero trust security and SD-WAN**
- **5G SA network slicing capable**

## Benefits

- 5G NR Rel-17 modem and Wi-Fi 7: Harnesses the latest advancements in 5G and Wi-Fi technology to deliver ultra-fast, reliable, and seamless connectivity for demanding business applications.
- Network slicing: Ability to lock the device to designated network slice for dedicated bandwidth, improved quality of service and optimal performance.​
- Flexibility and resilience: Operates as a primary 5G wireless connection, a failover solution for wired networks, or as part of a Hybrid WAN setup, delivering maximum adaptability and robust network continuity.
- Up to 8-hour battery backup: Ensure uninterrupted connectivity during power outages with an integrated 8-hour battery backup, keeping your business up and running when it matters most.
- Dual-SIM and eSIM capabilities: Seamlessly switch between carriers or configure eSIM profiles remotely, ensuring flexible deployment, cost efficiency, and reliable 5G connectivity anywhere.
- Superior cloud management with NetCloud: Manage connectivity, security, and SD-WAN all from a single platform with one policy for simple and scalable deployments. NetCloud provides tools to simplify the configuration, deployment, operation, orchestration and troubleshooting of wireless WANs.
- NetCloud SASE support: Integrate cellular-centric SD-WAN and security features into a fully unified solution, enabling easy provisioning for service providers and lean IT organizations.

## Hardware specs

- **Cloud management** — Yes
- **Wireless connectivity** — 5G NR Rel-17 & Cat 20 LTE
- **5G status** — 5G embedded
- **Form factor** — Industrial Plastic
- **Ethernet ports** — 5 x 2.5 GbE
- **Wi-Fi** — Tri-Band, Tri-Concurrent; 802.11be Wi-Fi 7 (2x2x2)
- **Throughput** — 2.4 Gbps
- **VPN tunnel count** — 20
- **USB ports** — 1 x USB 2.0 (Type-A)
- **Serial ports** — 0
- **Dual-modem support** — No
- **GNSS** — Passive
- **PoE** — No
- **Private cellular network** — Yes — CBRS, 4G LTE, 5G
- **Network operator standards** — PTCRB — U.S. & Canada (pending), GCF — global (pending)
- **Subscription terms** — 1, 3 & 5 years
- **Operating temperature** — 0 °C to 40 °C (32 °F to 104 °F) with battery; 0 °C to 45 °C (32 °F to 113 °F) without battery

![X20 product image](https://images.contentstack.io/v3/assets/blt2588e757607604a2/blt9689c7c6a9662ade/69f78c4fc3368ef1f5fdd96f/62151_x20-front.png)

![X20 product image](https://images.contentstack.io/v3/assets/blt2588e757607604a2/bltfb62056cbbbab7f5/69f78c50c5a7d42d528cbf56/62152_x20-back.png)

[View available accessories](https://cradlepoint.ericsson.com/products/accessories/s/x20/)

## Software features

Software feature availability depends on the service plan and options selected. To learn more about NetCloud Connect and the X20 please contact your Ericsson sales representative.

### Cellular intelligence

- Carrier data usage management and alerting
- Carrier selection intelligence
- Cellular health with live stats and diagnostics
- Location services with serving cell tower
- Advanced logic on failover and failback connections
- Coverage map

### NetCloud Exchange

- Secure Connect for replacing legacy VPN/Private APNs with zero trust network
- ZTNA for contractor secure remote access for managing IoT devices

### Private Network Compatibility

- Ericsson Private 5G
- NetCloud Private Networks

### Cloud Management

- Bulk configuration and software updates
- Multi-layered dashboards and shareable reports
- Network visualization and monitoring
- User and license management
- Zero-touch deployment
- Application performance and quality of experience analytics
- Live stats for cellular, wired, and Wi-Fi

### Remote Troubleshooting

- In-Band Management for third-party LAN devices
- Real-time diagnostics and alerts
- Out-of-Band Management for third-party routers
- Integrated 5G speed test with results history

### Extensibility

- SDK, API, and prebuilt third-party integrations
- IoT ecosystem integration (Microsoft, AWS)
- Edge compute (SDK or Docker containers)

### Quick start guide

View a brief overview of this device, including what's inside the box and basic setup and installation instructions.

[Read guide](/resources/x20/x20-quick-start-guide/)

### Data sheet

View the technical specifications for this device, including accessories and warranty information.

[View data sheet](/resources/x20-data-sheet/)