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Ericsson NetCloud Service

NetCloud Service offers comprehensive cloud management, customer support, lifecycle warranty, training, and purpose-built routers — all in one package.

Maximize the value of cellular networking through an all-in-one NetCloud subscription

Ericsson NetCloud Manager continuously delivers real-time cloud and device operating software updates to your 5G and LTE endpoints — a comprehensive solution, sold as a subscription, for Wireless WAN and private cellular networks.

Ericsson Cradlepoint routers
Explore NetCloud Manager
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24x7 global support

With NetCloud Essentials or Advanced, receive certified, enterprise-level technical support from experts focused on solving your problems as quickly and efficiently as possible.

Get support
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Lifecycle product warranty

Your wireless edge routers and adapters, or endpoints, include a product warranty for the duration of your active NetCloud Essential or Advanced subscription.

Read warranty info
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On-demand training

Educate yourself on new technologies and Ericsson Cradlepoint products and services, and earn certifications to keep your network running smoothly.

View Enterprise Wireless University

Choosing your purpose-built Ericsson NetCloud solution package is easy

Designed-for-purpose use case and service plans:

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Initial package includes purpose-built endpoint:

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Subscription term defines endpoints’ licensing period:

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Easy renewal, expansion, and upgrade processes:

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Choose the right NetCloud features for your unique needs

Sites (Hybrid WAN)

NetCloud Service for Branch provides the enterprise capabilities that businesses need to connect all their locations.

View full NetCloud Branch service plan features
Essentials
  • Secure remote management & orchestration with NetCloud Manager
  • Dynamic routing protocols, traffic steering & QoS
  • Zone-based firewall
  • In-band & out-of-band management
  • Real-time troubleshooting tools & diagnostics
  • Insights, alerts & dashboard analytics
  • Modem-data-usage dashboard & predictive alerting
  • Location services
  • Extensibility (SDK, API, third-party integrations)
  • Carrier selection intelligence
Advanced
  • Web filtering & threat management
  • Cellular intelligence, Traffic & security dashboards
  • Docker container support
  • ANA AI virtual assistant
Security and SD-WAN
  • Zero trust site-to-site based access policies (Secure Connect)
  • Zero trust network access
  • Zero trust SD-WAN
  • Hybrid mesh firewall

Sites (Overlay Failover)

NetCloud for Branch Continuity helps organizations stay connected for vital operations over a cellular network with rapid failover when needed.

View full NetCloud Branch Adapter service plan features
Essentials
  • Secure remote management & orchestration with NetCloud Manager
  • Adapter operating modes (IP passthrough, IP passthrough with inline failover, NAT, captive modem)
  • Traffic steering & QoS
  • Troubleshooting & diagnostics
  • Insights, alerts & dashboard analytics
  • Extensibility (SDK, API, third-party integrations)
Advanced
  • In-band & out-of-band management
  • Real-time troubleshooting tools
  • Cellular health & modem data-usage dashboards
  • Customized failover report
  • ANA AI virtual assistant

Small Sites

NetCloud for Small Branch provides cloud-managed capabilities to help small offices manage their networks with more visibility and insights.

View full NetCloud Small Branch service plan features
Essentials
  • Secure remote management & orchestration with NetCloud Manager
  • Dynamic routing protocols
  • Zone-based firewall
  • In-band & out-of-band management
  • Real-time troubleshooting tools & diagnostics
  • Insights, alerts & dashboard analytics
  • Location services
  • Extensibility (SDK, API, third-party integrations)
  • Carrier selection intelligence
Advanced
  • Web filtering & threat management
  • Cellular health, modem data-usage & security dashboards
  • Application traffic dashboard
  • ANA AI virtual assistant
Security and SD-WAN
  • Zero trust site-to-site based access policies (Secure Connect)
  • Zero trust network access
  • Zero trust SD-WAN
  • Hybrid mesh firewall

Vehicles

NetCloud for Mobile provides the enterprise capabilities that organizations need to manage their in-vehicle work.

View full NetCloud Mobile service plan features
Essentials
  • Secure remote management & orchestration with NetCloud Manager
  • Dynamic routing protocols, traffic steering & QoS
  • Zone-based firewall
  • In-band & out-of-band management
  • Real-time troubleshooting tools & diagnostics
  • Insights, alerts & dashboard analytics
  • Modem-data-usage dashboard & predictive alerting
  • Location services
  • Extensibility (SDK, API, third-party integrations)
Advanced
  • Cellular coverage map, location tracking & serving cell tower
  • Web filtering & threat management
  • Cellular health, traffic & security dashboards
  • Docker container support
  • ANA AI virtual assistant
Security and SD-WAN
  • Zero trust site-to-site based access policies (Secure Connect)
  • Zero trust network access
  • Zero trust SD-WAN
  • Hybrid mesh firewall

IoT

NetCloud for IoT encompasses a suite of technologies designed for IoT applications: reliability, security, management, and data orchestration.

View full NetCloud IoT service plan features
Foundation
  • Available for S400 series only
  • Cloud-based management with NetCloud Manager
  • WAN / LAN static routing and basic VPNs, zone-based firewall
  • Basic dashboards for configuration, monitoring and troubleshooting
  • Extensibility through API’s and SDKs
  • 1-year warranty
  • Self-service support
  • Supports zero trust site-to-site based access policies (Secure Connect)
Essentials
  • Secure remote management & orchestration with NetCloud Manager
  • Dynamic routing protocols, traffic steering & QoS
  • Zone-based firewall
  • Troubleshooting & diagnostics
  • Insights, alerts & dashboard analytics
  • Extensibility (SDK, API, third-party integrations)
Advanced
  • In-band & out-of-band management
  • Real-time troubleshooting tools
  • Cellular health & modem data-usage dashboards
  • Location services
  • ANA AI virtual assistant
Security and SD-WAN
  • Zero trust site-to-site based access policies (Secure Connect)
  • Zero trust network access
  • Zero trust SD-WAN
  • Hybrid mesh firewall
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Products for sites

NetCloud Service for Branch goes beyond traditional routing and SD-WAN to add enterprise-class connectivity over cellular, whether as a primary or failover link.
Learn more
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Products for vehicles

NetCloud Service for Mobile provides specialized features for connecting, tracking, managing, and troubleshooting in-vehicle networks.
Learn more
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Products for loT

NetCloud Service for IoT is optimized for establishing connections between things and the cloud — ensuring security and reliability in an easy-to-deploy solution.
Learn more

Keeping your NetCloud subscriptions active ensures the continuation of your NetCloud Service so you can stay always connected and protected with the most up-to-date software in the cloud and on your endpoints.

Read more information about our subscriptions and licenses.

If you have any questions about your account and any noncompliant or unlicensed devices, please contact [email protected].

Explore how to get Ericsson NetCloud Service with cellular intelligence for your organization’s rapidly evolving edge networking needs.

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