Cross Industry

The Value of Technology Alliances

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A recent “IDC Worldwide Channels and Alliances 2022 Predictions” webinar spoke to the increasing importance of alliances and partner ecosystems. As one presenter succinctly stated, “Alliances is one of the most undervalued areas, and yet it does so much.” Delivering new business value today requires expanding one’s ecosystem. It requires working together to reduce friction and customer frustrations, to deliver the best possible outcomes.

All of us take technology for granted. While things may seem easy and seamless — tapping your credit card on a POS machine or accessing data whenever and wherever you want — the reality is that behind every interaction and every connection is not one vendor but many. The speed of today’s digital transformation makes it impossible for any one vendor to “go it alone.” Success relies on focusing on one’s core competency and partnering with best-of-breed vendors to deliver superior solutions.

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