State of Hawaii NASPO Highlights
NASPO ValuePoint Portfolio: Data Communications (2019-2026)
Authorized Resellers
All resellers listed on the Cradlepoint Partner List are authorized in the State of Hawaii.
Contract details
Eligible users:
Participating Jurisdictions that have signed a cooperative agreement with the SPO are authorized to use this contract. Additionally, pursuant to HRS section 103D-804, nonprofit organizations with current purchase of service contracts are eligible to use this contract.
Products & Services
All products and accessories in categories 2, 3, and 4 of the Master Agreement are included in this contract portfolio.
Shipping
FOB Destination, freight prepaid and allowed. Standard shipping is included in product price. Expedited shipping may result in additional charges.
Value Added Services
Allowed. Contact the reseller directly for rates. Reseller and customer will determine the total fixed price of a customer-approved Statement of Work with specific deliverables.
Hawaii Ordering Instructions
- Select an Authorized Reseller
- Issue Purchase Order directly to Authorized Reseller
- Reference the Master Agreement number (AR3189) and your State’s Participating Addendum number (20-11) on the Purchase Order
- Ensure the PO includes your customer name, agency, phone number, ship to, and bill to addresses.
- The Authorized Reseller will process your order and will invoice you directly. They will also handle all order tracking and escalations and provide pre and post-sales support.
- Payment terms are Net 30.
Product Repair or Replacement
Contact the Authorized Reseller from whom you originally purchased the solution. The Authorized Reseller will work with you and Cradlepoint to resolve any issues, subject to the warranty terms.