This NASPO ValuePoint Master Agreement may be used by all state agencies, institutions of higher education, political subdivisions, and other entities authorized to use statewide contracts in the State of Utah.
Products & Services
All products and accessories in categories 2, 3, and 4 of the Master Agreement are included in this contract portfolio.
FOB Destination, freight prepaid and allowed. Standard shipping is included in product price. Expedited shipping may result in additional charges.
Value Added Services
Allowed. Contact the reseller directly for rates. Reseller and customer will determine the total fixed price of a customer-approved Statement of Work with specific deliverables.
All state-level executive branch agencies not listed in § 63F-1-102(6)(b) of the Utah Code are under the jurisdiction of the Department of Technology Services (DTS). With the exception of products that may be purchased without the involvement of DTS (which are listed at: https://docs.google.com/document/d/18LFNKnojWxMnfzl7tS8fWJKpII2S4Aj4eAASfRHy9Cs/edit?usp=sharing), these agencies must place orders for items listed in this contract through DTS and may not order directly from the vendor or resellers. If you are ordering on behalf of such an agency, please use ServiceNow or contact DTS Procurement at (801) 538-4116 or [email protected] to place your order.
Instructions for Non-State Level Executive Branch Agencies. If you are not a state-level executive branch agency, you may purchase directly from any of Cradlepoint’s Authorized Resellers.
Issuing a Purchase Order
Select an Authorized Reseller
Issue Purchase Order directly to Authorized Reseller
Reference the Master Agreement number (AR3189) and your State’s Participating Addendum number (AR3189) on the Purchase Order
Ensure the PO includes your customer name, agency, phone number, ship to, and bill to addresses.
The Authorized Reseller will process your order and will invoice you directly. They will also handle all order tracking and escalations and provide pre and post-sales support.
Payment terms are defined in your State’s Participating Addendum or the Master Agreement.
Product Repair or Replacement
Contact the Authorized Reseller from whom you originally purchased the solution. The Authorized Reseller will work with you and Cradlepoint to resolve any issues, subject to the warranty terms.